BESBanking Experience System
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Draft — not yet human-verified. Every gate passing here is automated. No screen-reader, Arabic native-speaker or usability testing has been carried out yet, and all Arabic UI copy is machine-drafted. What has and hasn't been verified
Strategy

Banking Experience System — Phase 01: System Strategy

Project: UAE FinTech & Banking Design System (working name: Banking Experience System) Phase: 01 of 05 — System Strategy Status: v2.0.0-draft — 30 August 2026 Author: Saravanakumar (UX) with Claude research support


Contents

# Document Covers
01 Design System Vision Proposition, philosophy, objectives, success criteria
02 Design Principles The 10 core principles, expanded with decision tests
03 Target Users Customer segments, internal users, personas, jobs
04 UAE Context Market, rails (Aani/Jaywan/UAE PASS), remittance, language, Islamic finance
05 Regulatory Considerations CBUAE, Open Finance, fraud notice 3057, PDPL, accessibility — translated to UX mandates
06 Reference & Competitive Analysis Design systems studied + UAE banking landscape audit
07 Experience Architecture System layers, cross-cutting concerns, money movement framework, state machine
08 System Taxonomy Naming, categories, layer definitions, documentation template

How this phase was produced

  • Live web research (August 2026) into: Visa Product Design System, GOV.UK Design System, Salesforce Lightning (SLDS 2), Adobe Spectrum, IBM Carbon, USWDS, Atlassian, Finastra (RTL); UAE banking landscape (ENBD X, FAB/Payit, ADCB Hayyak, Mashreq Neo, DIB, Emirates Islamic, Wio, Liv X, Zand, Mbank, ruya, Careem Pay, Botim, e& money, exchange houses, BNPL); UAE regulation (CBUAE Consumer Protection Regulation & Standards, Open Finance / Al Tareq / Nebras, UAE PASS, KYC/AML, Fraud Notice 2025/3057, PDPL, National Policy for Digital Accessibility, Higher Shari'ah Authority disclosure standards, Aani, Jaywan, Sanadak).
  • Source URLs are cited inside each document.
  • Regulatory content is UX translation, not legal advice. Verify against the CBUAE Rulebook before committing compliance-critical copy or flows.

What Phase 02 builds on this

Token architecture, financial semantic model, component/pattern/journey taxonomies (detailed), accessibility architecture, localization architecture, multi-brand architecture — all constrained by the decisions recorded in this phase.